Industry Analysts are businesses focusing on research of industry sectors or technology areas. Their research is mainly produced "on speculation" as opposed to research to a specific client specification (which would be a research consultant).

(Many industry analysts also offers research consulting services, and it is appropriate that many of the entries in this category should also be listed elsewhere in the directory. However, to be listed here, the organization should have a large component of Industry Analysis.)

To be included in this category, the Analyst should have a practice area dedicated to Customer Management with recent research publications. The Analyst can cover technology, business issues, or other areas of interest to Customer Management.

Related categories 2

Aberdeen Group
Research and analysis of information technology companies and products. Many free downloads. Custom consulting services.
AMR Research Central
Research and analysis of information technology companies, products, and industry trends. Free newsletters.
Butler Group
Research and analysis of information technology covering products, services, and companies. Organizes events. Some free downloads. Custom consulting services. European and Australian base.
The Denali Group
Analysis of information technology products. Free downloads of summary reviews. Detailed reviews available for purchase.
Forrester Research
Research and analysis information technology companies, products, and services, and of many specific industries. Many free downloads. Free newsletters. Custom research.
Idate
Research and analysis of telecommunications, Internet, and media companies. Organizes events. Free downloads. Custom consulting services.
International Data Corporation
Research of information technology companies and markets. Free newsletters. Custom consulting services.
Juniper Research
Research, analysis and reporting of telecommunications technologies, markets and issues. Providers of research reports, consultancy and free white papers.
Meta Group
Research and analysis of information technology products. Organizes events. Custom research and consulting services.
Ovum
Advising on the commercial impact of technology and market changes in telecoms, software and IT services.
Robert Frances Group
Analysis of information technology companies and services.
Technology Evaluation Centers, Inc.
Provides information on software vendors and product capabilities. Includes free articles, whitepapers, and RFP sample templates.
Ventana Research
Research and analysis of information technology companies and products. Many free downloads. Custom consulting services.
Yankee Group
Research and analysis of information technology companies, products and services, and specific industry sectors. Organizes events.
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